Biomi

Information About the Collection of Personal Data and Contact Details of the Responsible Party

1.1 We are pleased that you are visiting our website and thank you for your interest. The following explains how we handle your personal data when you use our website. Personal data is any information that can be used to personally identify you.

1.2 The party responsible for data processing on this website under the General Data Protection Regulation (GDPR) is Biomi (feelbiomi.com). The responsible party is the natural or legal person who determines the purposes and means of the processing of personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the "https://" prefix and the lock symbol in your browser’s address bar.

Data Collection When Visiting Our Website

When visiting our website purely for informational purposes, we only collect data that your browser transmits to our server (so-called "server log files"). The following data is collected:

• Website visited

• Date and time of access

• Amount of data sent

• Source/reference from which you accessed the site

• Browser used

• Operating system used

• IP address used (if applicable, in anonymized form)

Processing occurs under Article 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website. Data will not be disclosed or used for other purposes, except where specific indications point to unlawful use.

Cookies

Our website uses cookies to enhance your user experience and enable certain features.
For details on cookie use, managing your preferences, and opting out, please review our full Cookie Policy [link to your cookie page or same page section].

Contacting Us

When contacting us (e.g., via contact form or email), personal data will be collected only to respond to your request. The legal basis for this is our legitimate interest in handling your inquiry under Article 6(1)(f) GDPR or for contract performance under Article 6(1)(b) GDPR.

Data Processing for Customer Accounts and Orders

If you open a customer account or place an order, personal data will be collected for contract execution. Data will be stored only as long as necessary for this purpose or in compliance with legal obligations.

Use of Data for Direct Advertising

6.1 Newsletter Subscription
We use your email address to send newsletters only with your explicit consent via double opt-in.
You can unsubscribe at any time via the link in the newsletter or by contacting us.

6.2 Email Advertising for Existing Customers
Based on legitimate interest, we may send offers to existing customers. You can object at any time.

Use of Payment Service Providers

• PayPal (Europe S.à.r.l.)

• Credit Card Payments through secure PCI DSS-compliant providers

• SOFORT (part of Klarna Group)

Payment data is transmitted only as necessary to complete transactions.

Web Analytics and Online Marketing

Our website uses:

• Google Ads Conversion Tracking

• Google Remarketing

• Google Analytics (with IP anonymization)

• Facebook Pixel (for advertising tracking purposes)

All processing is based on legitimate interest (Article 6(1)(f) GDPR) or explicit consent (Article 6(1)(a) GDPR), where required.

Social Media Plugins

We use social media plugins for:

• Facebook

• Instagram

These are integrated via "Shariff Solution" to protect your privacy, ensuring no automatic data transfer without user interaction.

Data Subject Rights

Under the GDPR, you have the following rights:

• Right to access your data

• Right to rectification

• Right to erasure ("Right to be Forgotten")

• Right to restrict processing

• Right to data portability

• Right to withdraw consent

• Right to lodge a complaint with a supervisory authority

• Right to object to processing for legitimate interests or direct marketing

For inquiries regarding your data or to exercise your rights, contact us at support@feelbiomi.com.

Storage Duration

Personal data will be retained for the duration required to fulfill the purposes outlined herein or to comply with legal retention periods. After expiration, data will be routinely deleted.

If you have any further questions about data protection, feel free to contact our team at support@feelbiomi.com.